• Shilling Canning Company
  • $63,910.00 -100,030.00/year*
  • Customer Service/Call Center
  • Full-Time

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At Shilling Canning Company, a new Mid-Atlantic restaurant by Chef Reid Shilling, our professional management and front of house team, brings experience, skills and dedication to match those of the kitchen. Each team member shares our belief in the power of respect.
Our service is honest, warm, professional, welcoming, friendly and detail-oriented. Our team smiles because they are happy to serve, and because they know our menu is approachable and our prices are fair. There is value in everything we offer and integrity in what we recommend and how we deliver it.
Position Overview:
The Restaurant Service Manager is responsible for providing effective leadership to drive sales, hospitality at the highest level, profitability and long term growth by managing all service aspects of the restaurant with an entrepreneurial approach.
We?ll expect you to build a team and lead by example while uplifting our staff in our fast-paced, hospitality focused environment.
Ultimately, you will ensure our restaurant runs smoothly, your team is informed, engaged and empowered and guests have pleasant dining experiences.

Interview, hire, train, and oversee employees
Manage the inventory for small wares and table top items
Oversee food preparation, portion sizes, and the overall presentation of food
Inspect supplies, equipment, and work areas
Ensure employees comply with health and food safety standards and regulations
Investigate and resolve complaints regarding food quality or service
Schedule staff hours and assign duties
Maintain budgets and payroll records and review financial transactions
Establish standards for personnel performance and guest service


3-5 years proven work experience as a Restaurant Service Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive wine, food and beverage (F) knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff
Strong leadership, motivational and people skills
Acute financial management skills
Degree in Business Administration; hospitality management or culinary schooling is a plus
Must exude hospitality and friendliness and be able to draw those same traits from your team
Ability to put forth maximum effort on a daily basis while maintaining a positive attitude
Sommelier training/certification a plus

Reasons to join our team include:
? Competitive Base Salary plus quarterly bonus opportunity
? Paid Vacation
? Medical, Vision, Dental Insurance
? Shift Meals
Shilling Canning Company is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
Job Type: Full-time
Salary: $55,000.00 to $70,000.00 /year + Bonus

More detail about Shilling Canning Company, please visit

Associated topics: customer care manager, gerente de servicio, guide, leadership, management experience, monitor, operations manager, product support, review, supervisor

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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